Shipping and Return Policies

Shipping & Handling Fees

ZHealth Publishing, LLC (“ZHP”) shipping & handling charges compensate our company for the cost of processing your order, handling and packing the products you purchase and delivering them to you.  We keep these fees to a minimum and use the most cost effective shipping companies.

Returns - Your Satisfaction 100% Guaranteed

We take great pride in the quality of our ZHP Coding Resources and guarantee that you will be satisfied with your purchase.  If you are not happy with your ZHP purchase, you may return the items within seven calendar days of receiving the order (if you purchased a hard copy book) or otherwise request a full refund of the product cost with seven days of receipt.  If you have purchased a hard copy (print) item(s), you will be responsible for return shipping costs, and each shipment must be insured for the price that you paid for the item(s).  After seven days, we will replace or refund your purchase for manufacturer’s defects ONLY.  If you have questions regarding our return policy, please contact us via e-mail on the Contact Us page.

ZHealth Publishing Seminar Refund Policy

You may cancel any ZHealth Publishing Seminar reservation up to four weeks before the date the seminar begins (but if you have already received your Coding eBook, you will be refunded your registration minus $295 for the eBook).  Otherwise, if you cancel within four weeks of the Seminar your fee will not be refunded, but you can attend another ZHealth Publishing Seminar within 12 months – with no additional seminar registration cost.